Installation and login
||How can I get the Fun and Friends User Manual?
Please find the Fun and Friends Installation Guide & User Manual from the link below, you may download them in PDF format for your convenience.
Hong Kong Version:
If you do not have Word or Acrobat Reader installed, please download the viewers from here:
||What is the system requirement of Fun and Friends?
- Pentium 1 GHz or Athlon 1 GHz or faster
- 256 MB RAM
- 1024 x 768 pixels or higher screen resolution
- Loud speakers or headphone
- Microphone (for speaking exercises)
- Windows 2000 / XP / Vista / 7 / 8.1; Latest OSX for Mac
- Internet Explorer 10 or above; Chrome, Safari and Firefox (latest Version)
- Adobe Flash Player 10.1 or above
- 1 Wireless Internet access (3G/HSPA) is not recommended as the video streaming performance will be degraded.
||How can I download the necessary software?
Before you start the installation, please be sure that you have Windows administrator rights to access your computer.
By plug-in detection and download page
Fun and Friends will automatically detect your computer and request you to install the missing software plug-in before you start a lesson.
You may download them by clicking the Download button from the plug-ins detecion page as shown below.
For direct download
If you need an alternative way to download the software plug-ins, you may find the direct download link below:
||What should I do if I forget my password?
By Forgot Password
If you have entered a valid email address in your Profile, then you can use the Forgot Password feature to recover your password. Your password will be sent directly to your registered email.
- Back to the Fun and Friends home page
- Find Forgot Password under the password input box
- Enter your Username
- Click Retrieve Password
- Check your registered email to recover your password
By e-mail or phone
If you have not input your email in your Profile, please contact our Service Team at (852) 3188 2357 during normal office hours or fill in this [ Service Form ].
Questions during lessons
||I can't start my lesson, and it shown "Session Timeout". What should I do?
Your login will be expired after being idle for 15 minutes. Please re-login your Fun and Friends if you see a session timeout. If you constantly encountered session timeout problem on your computer, please try to delete the browser's cookies as shown below:-
For Internet Explorer 10/11
- Logout Fun and Friends
- Close all Internet Explorer
- Reopen a new Internet Explorer
- Find Tools; or
Press "Ctrl" + "Shift" + "Delete" on your keyboard (read 7.)
- Click Internet Options
- Click Delete... button under General tab -> Browsing history
- Select "Cookies and website data" and "Temporary Internet files and website files", then click Delete to confirm deleting all cookies and cached files from your temporary folder
- Login to Fun and Friends and start a lesson
- Logout Fun and Friends
- Close all Chrome
- Reopen a new Chrome
- Click customize and control Google Chrome at the righ top coner; or
Press "Ctrl" + "Shift" + "Delete" (read 7.)
- Click History
- Click Clear browsing data...
- Tick "Cookies and other site and plug-in data" and "Cached images and files", then click "Clear browsing data"
- Login to Fun and Friends and start a lesson
If your problem still exists, or you need further information, you can email our Customer Service Department at fnf or call our service hotline (852) 3188 2600 during our office hours. Please state clearly your School Name, Class and Username.
||I can't start my lesson, and it shown "Server Connection Problem". What should I do?
Before looking into the solution, please make sure:
- Your Internet connection is constantly staying online during the exercise
- Your browser is cookie enabled
- Your personal firewall and/or anti-virus software do not block cookies
If you constantly encountered server connection problem on your computer, please try to add the Fun and Friends web site into your trusted list as follows:
For Internet Explorer
- Open your Internet Explorer
- Find Tools
- Find Internet Options...
- Find Security tab
- Click on the Trusted sites
- Click on the Sites... button
- Uncheck Require server verification (https:) for all sites in this zone
- Type www.funlearning.com.hk under "Add this Web site to the zone"
- Click Add to put Fun and Friends into the Web sites list
- Click OK to exit Trusted sites
- Click Default Level button under Security tab
- Click OK to close the Internet Options
If your problem still exists, please try to stop temporarily the firewall and/or anti-virus software during the exercise.
||Can I re-do my submitted lessons?
Except for the assessments, Fun and Friends encourages children to redo the lessons to improve their understanding.
||How does Fun and Friends address different learning styles?
Visual learners are supported through a wide range of illustrations, photos, and graphic organizers that help them process information. Auditory learners have many opportunities both to hear and to repeat key learning targets throughout each unit. Tactile and kinesthetic learners are provided with sticker activities, routines and games using touch and movement. The Teacher's Edition suggests activities that lend themselves to these and other styles.
Learning Directives: Download
||Does Fun and Friends teach learning strategies?
Fun and Friends works on both learning strategies and critical thinking skills. Explicit instruction on learning strategies is provided in the Teacher's Edition. Tasks in the student book are designed so that students will use and develop critical-thinking skills such as brainstorming; classifying; comparing; making inferences; problem solving, and ranking.
||Why do we start with listening for English learning?
The research and the experts agree: learning how to listen is the first step in learning any language. That is why EB and Fun ‘n’ Friends put listening centre stage in all our English lessons. Students always begin with a listening exercise, then progress through reading, speaking and writing.
1) Authenticity - David Nunan
Authentic texts are those that have been produced in the course of genuine communication. Examples include news reports, advertisements, flim clips and trailers. Use of authentic text helps students cope successfully with genuine communication outside the classroom.
(Fun n’ Friends use authentic text.)
2) Input - Michael Rost
Listening has been viewed as a primary vehicle for language learning. Comprehensive input was a necessary condition for language learning.
3) Effectiveness - Michael Rost
Effective teaching involves
- careful selection of input sources (appropriately authentic, interesting, varied and challenging)
- integration of listening with other learning purposes (with appropriate links to speaking, reading and writing)
4) Listen, Listen, Listen to English
Listening is especially important for beginners. Beginners should spend 95% of their study time listening to English.
~ 美國南加州大學英語教學及語言學退休教授 Stephen Krashen
1) From the Traditional to the Contemporary in Second Language Teaching and Learning
About David Nunan
In 2000, Nunan served as President of TESOL Inc., the world's largest language teaching association, and was the first person to serve as President from outside North America. Previously Nunan has served as Chair and Professor of Applied Linguistics at the University of Hong Kong and has been involved in the teaching of graduate programs for such institutions as the University of Hawaii, Monterey Institute for International Studies, Sophia University, Chulalongkorn University, Thailand and many others. He is Academic Advisor to the GlobalEnglish Corporation, and is on the Executive Committee of The International Research Foundation for English Language Education.
2) The Cambridge Guide to Teaching English to Speakers of Other Languages
Ch1 Listening (Michael Rost)
About Michael Rost
Michael Rost is a prolific author of such global titles as Worldview and Longman English Interactive. He is also series editor of many popular titles in Japan, particularly the English Firsthand series and the Impact series. He has also authored several influential academic articles and books, including Teaching and Researching Listening. Michael has been active in teaching and teacher training for more than 20 years. He has taught in Japan, West Africa, Southeast Asia, England and the U.S. He specializes in oral language development and learner strategies.
3) How to Learn Beginning English